Latest Vacancies At DHL Nigeria [APPLY NOW]

DHL Nigeria is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 325,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world’s leading postal and logistics Group, Deutsche Post DHL Group, and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain. Mission & Vision We want to be “The Logistics Company for the World”, simplifying customers’ lives and contributing positively to the world.

Applications are invited from interested and qualified candidates to apply for the latest vacancies at DHL Nigeria.

Field Sales Executive

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND
• Location: Lagos | Nigeria.

Job Description:

• Develop and maintain good relationship with customers and provide a high service quality level.
• Interpret customer feedback to identify areas of failure and opportunities for improvement and take corrective action internally and/or with the customer.
• Solve customers’ complaints and escalate to CSM where necessary
• Provide on an agreed time scale reports to Sales Analyst to measure performance and sales visibility.
• Collaborate with Ground operation at service center to ensure that relationship customer get the required service.
• Coordinate with other department specific customer requirements
• Manage and develop a portfolio of prospects and existing customers through building a strong customer relationship to ensure that customers’ needs are recognized and met.
• Establish customer agreements and ensure the review on regular basis of customer prices as per pricing guidelines, and propose discount agreements to the Relationship Channel Manager for approval.
• Exploit all new opportunities from existing and potential customers (prospects), and establish actionable sales plans to ensure DHL highest penetration in assigned territory.
• Develop and implement an approach to secure competitors and prospects business in the shortest time possible, by establishing Prospects pipeline to support this approach and target them accordingly.
• Develop and implement personal sales plan and call cycle to identify and gain new business along with expanding existing customers growth to meet agreed sales target.
• As a part of the virtual sales team, support the Strategic Business Unit in support of “sub-accounts” in the territory.
• Communicate to the selling team accurate customer information, and ensure their recording and updating in the customer database to enhance service performance.
• Maintain a thorough knowledge of DHL’s services and general commercial awareness to achieve sales targets, whilst promoting DHL brand image.

Qualifications and Requirements:

• 1-2 years sales background in a consultative selling environment within the service industry
• University degree or equivalent
• Good knowledge of air express and/or the freight forwarding business
• Fluent in English

National Customer Manager-Ecommerce

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND
• Location: Lagos | Nigeria.

• Job Description:

  To develop the assigned Major Account Sales territory, to deliver the agreed levels of revenue and profit whilst meeting key customer needs.

• Key responsibilities
  • Develop and maintain good relationship with customers and provide a high service quality level.
  • Interpret customer feedback to identify areas of failure and opportunities for improvement and take corrective action internally and/or with the customer.
  • Solve customers’ complaints and escalate to CSM where necessary
  • Scale reports to Sales Analyst to measure performance and sales visibility.
  • Collaborate with Ground operation at service centre to ensure that relationship customer get the required service.
  • Coordinate with other department specific customer requirements.
  • Manage and develop a portfolio of prospects and existing customers through building a strong customer relationship to ensure that customers’ needs are recognized and met.
  • Establish customer agreements and ensure the review on regular basis of customer prices as per pricing guidelines, and propose discount agreements to the Sales Manager for approval.
  • Exploit all new opportunities from existing and potential customers (prospects), and establish actionable sales plans to ensure DHL highest penetration in assigned territory.
  • Develop and implement an approach to secure competitors and prospects business in the shortest time possible, by establishing Prospects pipeline to support this approach and target them accordingly.
  • Develop and implement personal sales plan and call cycle to identify and gain new business along with expanding existing customers growth to meet agreed sales target.
  • As a part of the virtual sales team, support the Strategic Business Unit in support of “sub-accounts” in the territory.
  • Communicate to the selling team accurate customer information, and ensure their recording and updating in the customer database to enhance service performance.
  • Maintain a thorough knowledge of DHL’s services and general commercial awareness to achieve sales targets, whilst promoting DHL brand image.

  Qualification and Requirement:

  Skills

  • University degree or equivalent
  • Good knowledge of air express and/or the freight forwarding business
  • Good knowledge of Nigerian High Tech will be an added advantage.
  • Fluent in English

Method of Application

Interested and qualified candidates should apply by clicking the APPLY HERE LINKS below.