The Management of the Jos Electricity Distribution Company has announced a new framework aimed at facilitating the repayment of outstanding electricity debts by its customers across its franchise areas.
In a notice issued on Sunday, the company said the initiative is part of efforts to improve billing transparency, strengthen revenue recovery and ensure the sustainability of electricity supply.
According to the management, customers who are being metered under ongoing and previous national and company-led metering programmes will have their verified outstanding electricity debts migrated to their newly installed or previously installed meters.
“The framework is designed to ensure transparency in electricity billing and to provide customers with a clear opportunity to review and validate their outstanding balances based on available account records,” the company stated.
JED explained that the measure particularly affects customers who were previously on estimated billing, those with faulty or obsolete meters, as well as unmetered customers who had accumulated electricity charges prior to the installation of new meters.
“The migration of verified debts to newly installed meters will allow customers to clearly see their outstanding obligations and work towards settling them through a structured and convenient repayment plan,” the statement added.
To ease the repayment process, the company said it has introduced a structured Debt Repayment Framework to enable customers to gradually settle their outstanding balances.
Under the arrangement, residential customers classified as non–maximum demand (Non-MD) with debts between ₦0 and ₦1,000,000 will repay ₦2,000 monthly, while commercial customers under the maximum demand (MD) category within the same debt range will repay ₦2,500 monthly.
For all categories of customers with debts between ₦1,000,001 and ₦2,000,000, the monthly repayment amount is fixed at ₦10,000, while those owing between ₦2,000,001 and ₦5,000,000 will pay ₦20,000 monthly.
Customers whose debts fall between ₦5,000,001 and ₦10,000,000 are required to pay 30 per cent of the total debt upfront, with the remaining balance spread over six months.
Similarly, customers with debts above ₦10,000,000 are expected to pay 30 per cent of the total amount immediately, while the outstanding balance will be cleared within nine months.
The company urged customers to visit designated Debt Recovery Officers or Customer Service Officers at any JED office across its franchise states to review, validate and reconcile their electricity debt profiles.
“While we regret any inconvenience this process may cause, we assure all our customers of our unwavering commitment to improving electricity service delivery and enhancing customer experience across our service areas,” the management said.
JED Plc also appreciated the cooperation and continued partnership of its customers in supporting efforts to strengthen the electricity distribution system.
